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Send a case to 
Brighton Dental Lab

Three paths into the lab — depending on whether you’re an existing client, a new clinic getting started with us, or a practice with an urgent case that can’t wait.

Submit Cases

Digital portal

Already working with us?
Log in to Labzona

Submit cases, upload digital scans, track progress, and view your invoices through your Labzona client portal.

Available 24/7 from any device.

Forgotten your login details? Email us or call us 
— we’ll get you back in.

OR

01

Apply

Submit the short application form below. It takes around three minutes and gives our team the basics about your practice.

02

Review & Approve

Our team reviews every application within five working days. Once approved, we create your Labzona account and send your login details by email.

03

Submit Your First Case

Log in to Labzona, upload your case, and we get to work. From there, every future case takes minutes to submit.

NEW CLIENTS

New to Brighton Dental Lab?

Welcome. Becoming a client is a straightforward process designed to be quick and respectful of your time. We accept new clients on an ongoing basis — there’s no waiting list — and we aim to have your account up and running within a few working days of receiving your application.

What you can order from us

We offer a defined range of services to new clients — primarily digital cases — designed to cover the most common restorative and prosthetic needs. Established clients gradually gain access to our full service range as the relationship develops.

The price list includes turnaround times, materials, and pricing for every service available to new clients.

APPLY

Apply for a Labzona account

A few essential details to get started. 
We’ll be in touch within five working days, whether the outcome is positive or not.

Required for verification — we check all applicants against the General Dental Council register.

Tell us a little about your practice — size, specialities, anything you’d like us to know.

Are you currently working with another lab? What’s prompting the move? Helps us understand the context.

Delivery & Collection

Sending physical cases to the lab

Most cases now come in digitally through Labzona, but we continue to receive physical work — impressions, models, repair items — by post. Here’s everything you need to know about sending physical cases to Brighton Dental Labs.

01

Free pre-paid postage

We provide pre-paid Royal Mail labels to make sending physical cases simple and free of cost on your side. Download the label, attach it to your package, and drop it at any Royal Mail post office or postbox.

DOWNLOAD PRE-PAID LABEL

The same label is also available in our Downloads section.

02

Sending your cases

Send all physical cases to our Hove laboratory:

Brighton Dental Labs
14 Church Road Hove
East Sussex
BN3 2FL

Cases are received and logged the same working day they arrive at the lab.

03

Returning your cases

Completed cases are returned to your practice via Royal Mail Tracked 24 (next working day) or Tracked 48 (two working days), depending on case urgency and your preference. Express courier options are available on request for time-critical cases.

Tracking details are added to your Labzona case record so you can follow the package right to your door.

Questions about delivery or shipping? Call us - we’re happy to help work out the best option for your case.

Package Checklist

What to include in your package

To make sure your case is processed without delay, please include the following:

 A completed prescription form (or a printed Labzona case sheet)

Patient identification — name or case reference

Shade information and any clinical photos

 Models, impressions, or items relevant to the case

Any specific instructions for our technicians

Existing Labzona clients can print case sheets directly from their account. New clients can download a blank prescription form from our Downloads section.

URGENT CASES

Got an urgent case that can't wait?

The Labzona application process is designed for routine onboarding, not emergencies. If you’re facing an urgent case — a fractured restoration, a patient appointment that can’t be rescheduled, a sudden need for express turnaround — speak to us directly. We’ll work out a path through that gets the case into the lab today.

Call Us

THE FASTEST ROUTE

Pick up the phone — we’ll talk you through what we need and how to send it. For urgent cases, this is always the quickest way to get our attention.

HOVE LABORATORY

01273 915 137

Mon–Fri, 8am–5pm

WORTHING LABORATOTY

01903 228190

Mon–Fri, 8.30am–5pm

Send an Urgent Enquiry

Outside lab hours, or prefer to write?

Use the form below. It goes straight to our team and we respond as quickly as possible — typically within a few hours during working days.

OPEN URGENT ENQUIRY FORM

THE FASTEST ROUTE

Urgent Enquiry Form

A few quick details and we’ll be in touch within hours during working days.

We’ll call you back within working hours.

What’s the case, what’s the deadline, and what do you need from us?

Add your textIf your case is genuinely time-critical, please call us directly — it’s always the fastest way to reach the team.

Partner Practices

Partner Practice Programme members

Practices in our Partner Practice Programme have a dedicated submission route through your direct contact with the team. If you’ve recently joined the programme and aren’t sure of your route, please refer to your welcome pack or contact us directly.

Need help? Email us and we’ll get you back to .

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COMMON QUESTIONs

Questions about sending cases?

Not sure which path is right for you?

We’re happy to talk. Call us during working hours and we’ll point you in the right direction — whether that’s a Labzona application, an urgent case enquiry, or a conversation about something else entirely.

CALL HOVE: 01273 915 137
CALL WORTHING: 01903 228190

A modern, state-of-the-art dental laboratory dedicated to precision, innovation, and building lasting partnerships with dental professionals.

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Our Locations

Hove Branch

14 Church Road, Hove
East Sussex, BN3 2FL

01273 915 137

Mon – Fri: 8am – 5pm

Worthing Branch

29 Guildbourne Centre, Worthing
West Sussex, BN11 1LZ

01903 228190

Mon – Fri: 8.30am – 5pm

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